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7 Leadership Lessons from the Garbage

6. Have an attitude of gratitude.

On a few occasions, I’ve left the workers a small tip for their extraordinary service. One might think they had received an inherited fortune by their responses. But that’s just how they are: always grateful, never complaining.

7. Find a way to say “yes.”

From time to time, I make special requests of my garbage company. They have never turned me down. They always find a way to say “yes,” even if they have to make some adjustments to my original request.

Music City Disposal is a multi-generational family company. More than a year ago, I met the retired patriarch of the company. In his own down-to-earth fashion, he told me: “I taught my son to listen to people first and then try to serve them. I told him if he did that, he would be successful in whatever he tried.”

In whatever he tried. Including garbage.

Great lessons on leadership.

Great lessons on life.