Home Outreach Leaders Articles for Outreach & Missions 10 Things Visitors Want to See at Your Church

10 Things Visitors Want to See at Your Church

6. Have a check-in system for kids that is hassle-free and quick.

Most of these churches we visited had a quick process for checking in our kids. Some were really quick. Others made us fill out semi-extensive information. Yes, I know this is a must for legal reasons, but I would encourage children’s ministries to make it as quick and painless as possible for newcomers.

Think about it. If it’s your first time at a church, you usually show up a few minutes before the service time is scheduled to start. But if it takes 10 minutes to check in your kids, you will miss the opening of the service and risk feeling like you are interrupting. All this can make visitors feel uneasy.

7. Beware of weird Christian things.

Over the years, I’ve witnessed a lot of weird Christian happenings in churches across America. And because I was new to most of these churches, I witnessed them from a visitor’s vantage point. I’ve seen leaping, leotard-clad, banner-waving dancers flood the aisles during worship. I literally had no idea what was taking place and could only imagine what an unbeliever would be thinking if it was their first time in church. More recently, I watched a lady awkwardly jerk and move (dancing?) across the back of the auditorium during the service. The people around me tried to ignore her but it was hard for us, as visitors, to look away. In other churches, I’ve heard incessant “ameners” who say “amen!” about anything and everything (even during announcements and at the parts of the sermon where a hearty amen doesn’t make sense!). I’ve heard church leaders close the service in prayer and go WAAAAAYYYYY long trying to impress the audience with their use of the old English language. Dost thou knowest what I meanest?

Beware of weird Christian things. I know we’re not of this earth, but we need to make sure that we’re not doing things in our services to perpetuate stereotypes that make Christians look needlessly kookie.

8. Give visitors a pass on the offering plate.

The last church we went to asked the visitors NOT to give anything in the offering plate except a completed information card (name, address, phone number, email, etc.). The pastor reassured the visitors that giving was for their regular attendees only. This gave us a pass when the offering went by. Another way some churches did this was by not passing the plate at all. Some had offering boxes at the exits that church members could put their gifts into on the way out of the service.

9. Don’t get too aggressive with the church follow-up emails.

OK, I know this can be a sensitive one because we definitely want to follow up with newcomers. But one church I visited literally was relentlessly sending me emails, almost daily! That’s way too much. Nobody wants spam from a church, either at their annual potluck or in their email box.

10. Call us after, ask about our experience at the church and invite us back.

Not one time at all my church visits was I ever called and invited back personally. That seems weird to me. In every church, we registered our kids and wrote down our names and phone numbers as first time visitors. But not one time were we called and followed up. A phone call is more personal than an email. A simple phone call would go a long way in making me think about coming back a second time.

Hopefully these 10 things will help you create a more welcoming church environment for first-time visitors.