Define Mid-Term Fixes.
After you ensure that the next weekend is going to happen … you’re going to need to put into place a plan that helps make sure that you can take steps towards recovering.
The bigger the problem, the more long days and late nights will need to be invested to restore this thing. Call extra meetings. Pull in the teams earlier for a month. Triple check every system.
Be Patient … Rebuilding Trust Takes Time.
You aren’t just trying to fix the problems, but also rebuilding trust with everyone in your organization that was impacted by the issues.
Trust erodes quickly in feet, but rebuilds slowly in inches.
It’s going to take many Sundays of no problems before people will relax and trust that everything will be ok … even if you “solve” the problem the next weekend. Settle in and be patient as people work to trust again.
I wish I could say that this post was theoretical, but the reality of it is that I’ve had many of ”those Sundays” and struggled with the next Monday. Stay encouraged.
God wants to use you, your leadership and your team to reach the community that He’s placed you in. You can move forward from here. Thank you for leading so well.