4. They’re OK not being good at everything.
You would think that some leaders are just naturally great at everything.
I record the interviews via Skype, and I was surprised by how many leaders had to get other people to help them get online (not everyone, but more than a few). Some leaders had to create accounts for the purpose of the podcast. They’d just never used Skype before. Others used other people’s user names and got that person to get them online because they weren’t sure how to do it.
What’s interesting is they all seemed at peace with it.
No apologies. No trying to pretend like they knew what they were doing. Just an honesty and a gratitude for the friend or staff member who got them online, and then a focus on our conversation and the upcoming interview.
And maybe that’s a secret of their success.
When you try to be great at everything, you can end up being excellent at nothing. The world is not going to stop spinning because you need a friend to help you do something you haven’t taken the time to master yourself.
They were just super cool not being great at everything. And I think that’s super cool.
5. They follow through. Fast.
Sometimes there’s follow up to an episode. We’d cover something in the interview I wasn’t expecting to cover, and after it was over, I’d ask whether they could provide the link or resource they talked about.
A great example is Perry Noble’s interview on burnout (such an amazing and compelling story by the way). We referenced a number of articles on his blog and resources he and his team had pulled together on burnout, depression and suicide.
Perry and his team got me the notes within an hour of promising they would. And it was no small project. Have a look at the show notes. The coolest part is that those notes have literally helped thousands of leaders at this point.
Follow through—and fast follow through—is a characteristic of almost every effective leader.
The lesson is simple. Don’t make promises you can’t keep. And when you promise, deliver.