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Conflict in the Church: 7 Biblical Keys to Crisis Management

My father told me that sadly this wasn’t unusual. “Growing churches represent a threat to carnal, power-hungry church members.” He told me how “every pastor will probably be a sacrificial lamb at some point in his ministry.” He shared how this Jezebel spirit is more common than not in churches and that a wise pastor will learn how to develop a tough skin if he’s to make it in the ministry. “People are people,” he said, “and many times church members can act more like the world than the world.”

Conflict in the Church: 7 Biblical Keys

What he shared next was leadership gold for pastors leading a church during a time of conflict in the church: “Spend the evening praying, get a good night’s sleep, and then get up and preach like a prophet tomorrow morning.”

The Lord brought me through that difficult time, and I learned a great deal about myself and leading the local church during that first church conflict. I’ve learned even more in the churches and years I’ve served since. Some are “bought” lessons; other lessons I’ve learned by just watching and crying with other brother pastors.

My model of ministry for these types of difficult days comes from the example of Nehemiah. You know the story, so I won’t recount it here, but you can read about it in Nehemiah chapters two through six. Let me point to a few principles that have guided my preaching and pastoral ministry during times of conflict in the church.

1. Lead by example.

Nehemiah worked right alongside the people. He set the pace and direction. He rolled up his sleeves and got his hands dirty doing the work. You will gain a lot of rapport with your people by saying, “Let’s go!” instead of, “You go!”

2. Don’t stop working to start fussing.

This is a key and vitally important principle regarding conflict in the church. When you’re busy building and God is blessing, those who told you it couldn’t be done will want you to stop, come down and “talk.” Don’t. Keep working and building.

3. Focus on the vision, not the division.

It was obvious that there was a group out to sidetrack Nehemiah and hinder the work. Nehemiah didn’t fall for it. He stayed committed to the task and didn’t listen to the naysayers.

4. Listen to the “One” instead of the “many.”

Nehemiah had a vision from God, but he also had a vocal minority that told him it couldn’t be done and that what he had done wouldn’t last. He stayed close to the Lord and didn’t listen to the voices that would discourage his heart or derail his work.

5. Be aware of, but not overwhelmed by, your opposition.

Negative voices are naturally louder than supportive voices. You will hear that “they” are many, but that’s normally not true. Keep an open line of communication with your leadership and trust them to keep you aware of the reality of the situation.

6. Focus on building, not maintaining.

Another key principle during conflict in the church is to simply outgrow the opposition. When you focus on placating the vocal, negative minority instead of seeking to bring more people to Jesus and into the church, you’re undermining the mission. Keep bringing, building, and winning people for Jesus.

7. Brag on God and the people for the work that is done.

Although we focus on Nehemiah and his leadership, a great work for God isn’t done by any one person. It takes a great God and faithful, committed and sacrificial people to accomplish any great, lasting work. When you look around and the walls are up, and the critics are dispersing, brag on God and tell the people how much you appreciate them. In fact, it’s helpful to do that even in the midst of the conflict. It’s amazing how the devil hates anybody bragging on God. Thanking the people for their faithfulness has a way of bonding your heart with theirs and of strengthening the team to accomplish the mission.

I can’t promise that if you follow these principles you’ll make it out of every single conflict in the church completely unscathed. I can, however, say that these principles have served me and the churches I’ve led well because they will keep you close, clean and faithful to the Lord and your people. When it comes to the pulpit and the mission of the Lord’s church, we can’t be anything less.


This article on conflict in the church originally appeared here. 

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Brad Whitt is the newly-installed pastor of the historic Abilene Baptist Church in Augusta, GA. A leading young voice among Southern Baptists, Dr. Whitt recently moved to Georgia following a ten-year pastorate in South Carolina where he served as president of the SCBC Pastor’s Conference. A former NAMB church planter, Brad is an avid outdoorsman and gifted speaker for crusades, conferences and men’s events. He and his wife, Kim, live in the Augusta area with their 3 young children.