3. Create calm after the emergency is over
Immediately after the heckler’s voice grew faint, Andy gave an explanation. He spoke about what the guy was heckling about and said why he was heckling him. The principle was that Andy created a transition that allowed the crowd to move on.
4. Pray
Usually, any emergency requires some type of prayer. Andy immediately said, “Let’s pray for us and him.” This was a great way to end the emergency and transition out of the awkward situation.
Andy did a great job today handling the heckler. Just like anything Andy does, he did this with class and integrity. Great job, Andy and North Point!
