The pastor must understand problems will occur even though you work to avoid them. For example, I had a pastor with a lot of crackle in their wireless microphone that started 10 minutes into the sermon. Although the microphone was tested before the service, we later discovered the retention clasp broke that holds the cable into the beltpack.
There are big problems like power outages, but for the small stuff, you still need a plan. Explain you need them to briefly acknowledge the problem to the congregation and say the tech team is working quickly to correct it. They also need to know where the spare mic is located.
The Next Step
Work pro-actively to prevent problems, have plans for when predictable problems occur, and when it’s a complete surprise, have the confidence (and the skills) to resolve the problem in the shortest time possible. Check out the below link and discover the production surprises that can come your way.
