7 Tips for Following Up with Visitors

One thing that a growing ministry must be doing well is follow up. How in the world do we follow-up with visitors that attend our student ministry? This past year, I challenged our group to get involved in inviting other students to come. It is easy to get in the routine of who you have, and forget about the ones outside of the walls of your building. We have seen significant growth in our student ministry since the students accepted the challenge of inviting their friends. So, how do you now follow up with them? Here are a few tips on following up with your visitors:

  1. Introduce them to a small group leader– Most visitors that you see visit are invited by someone so allow them to go their friends’ small group. If the visitor is in a different grade or possibly a different gender, try to introduce them to their long term small group leader that night.
  2. Have them fill out a visitor form/card– Make this youth friendly! Have their contact information, but add a few things that students are interested in such as texting, twitter or facebook. Include an address and information about their parents.
  3. Text them a couple of days after their first visit– I always do this, and I program their number in my phone. When I text, I tell them who I am first, and send a generic text saying thanks for coming. Then, I ask how their day is going, etc. I try to keep in touch with them and thank them for attending our student ministry. Also, mention to them that you hope to see them again. Try not to be a salesperson though on your ministry to a new visitor. Get to know them and ask what’s up instead of saying, you need to come to youth group!
  4. Add the student and their parents on facebook– This is always fun for a student to get added on facebook by the youth pastor. It means something to the family when they get added.
  5. Contact the parents– I try to tell the parents, thanks for allowing their student to visit, and find out a little about them as the parents. I try to answer any questions that they may have as well.
  6. Get their small group leader to contact them through texting or facebook– It always helps to get someone else to contact them from your adult leadership team! I normally get a leader to contact the visitor.
  7. Get some students their age to befriend them on facebook and in person when they come back– We can do as much as possible on our end, but if the students are not befriending the visitors, it can only go so far. Target some of your students and encourage them to reach out to the visitors who visit your ministry!

Are you doing something for your visitors that is working? If so, please share it below!

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Josh Evans
Josh Evans is the family pastor of the Oakleaf campus of Trinity Baptist Church in Jacksonville, FL. He has served in this position since June of 2014. Before that, Josh had been a mentor and pastor to students since 2006. Josh is passionate about seeing life change in families and teaching them the truths of the Word of God. Josh is a blogger, speaker, family pastor, and die-hard Duke Blue Devils fan! Josh and his wife Abby were married in February of 2008, and those years have been the happiest years of his life. Josh and Abby have two kids. Lynlee and Cameron. Josh and his family live in the Jacksonville, FL area. You can connect further with Josh on this blog or send him a direct email at [email protected]