There are some mature responses expected—and needed—from the leader when a team is stressed.
Every organization and team has times where everyone is stretched, stress abounds, and even times where it seems things are going backwards for a while. It could be in a time of crisis for the organization or during an exceptionally busy season. It could that be internal or external issues are causing the stress.
In these seasons, good leadership is more critical than ever.
Mature leaders have learned (often the hard way) that the way they respond in stress will directly impact the organization and everyone attempting to follow them. Ultimately the care for the organization greatly depends on the leader’s response during the stressful seasons.
5 Mature Responses for a Leader in Stressful Times:
A Sense of Calm
A leader must display a calmness in the midst of crisis. If the leader panics everyone panics. Trying times test a team and the leader needs to add a calmness to the situation, helping assure people everything will be okay.
This does not mean that the leader should give a false hope. People should understand reality, but it does mean helping people find a sense of balance and hope in the midst of what may seem hopeless in their minds.
Steadfastness
There will always be temptations to give up under stress—for the team and the leader. A leader must walk by faith and keep the team moving forward. Through good times and the bad times the leader must stand firm.
You can read the hard lesson I learned about this issue in my post of advice to the leader when things are going wrong.
Integrity
Character is most tested during stressful times. A leader must remain unquestioned in his or her integrity for the health of the team and organization.
People will watch to see how a leader responds. What a leader says or does in these seasons will be taken even more seriously (and subject to people’s own interpretations), so the leader must strive to be above reproach.
Strategic Thinking
Decisions are harder to make but more important during stressful times. The leader must think strategically for the organization—helping to steer towards clarity and progress.