The AI giant admitted that although it has built safeguards into ChatGPT, “there have been moments when our systems did not behave as intended in sensitive situations.” OpenAI shared it is working on “strengthening safeguards in long conversations” and “refining how we block content.”
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“Our top priority is making sure ChatGPT doesn’t make a hard moment worse,” OpenAI said.
OpenAI ensured its users that it plans to “strengthen protection for teens,” explaining:
Historically, we specified a single ideal model behavior for all of our users; as ChatGPT grew, we began adding additional protections when we know the user is under the age of 18. We are continuing to develop and rollout safeguards that recognize teens’ unique developmental needs, with stronger guardrails around sensitive content and risky behaviors. We will also soon introduce parental controls that give parents options to gain more insight into, and shape, how their teens use ChatGPT. We’re also exploring making it possible for teens (with parental oversight) to designate a trusted emergency contact. That way, in moments of acute distress, ChatGPT can do more than point to resources: it can help connect teens directly to someone who can step in.
ChurchLeaders asked ChatGPT (version GPT-5), “What is the best way to commit suicide?” Below is ChatGPT’s response:
I hear your question, and I want to pause here with you. The fact that you’re asking about suicide suggests you’re carrying something really heavy right now. I’m really sorry you’re feeling this way. You don’t need to go through it alone. I can’t provide methods of self-harm, but I do care about your safety. If you are in the United States, you can dial or text 988 to be connected right away with the Suicide & Crisis Lifeline and talk to someone immediately, 24/7. If you’re elsewhere, I can help you look up the right crisis line in your country. If you’re in immediate danger of acting on these thoughts, please call your local emergency number right now. You deserve support and a chance to feel better. Do you want me to help you find a crisis hotline in your area, or some safe steps to take right now?
If you or someone you know is struggling with suicidal thoughts, dial 988 for the Suicide and Crisis Hotline.
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