3 Teams That Are Critical to a Church Growth

thank you notes for children’s ministry volunteers

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Church growth should be a team effort, with God as the head of that team. God has provided the people who are leading the church with you—staff and volunteers—and they need to understand their critical role in the health and church growth as a whole.

Each person and every ministry team they’re leading is important and their team’s operations can have an impact on the church’s future. But when it comes to Sundays, some teams have a more critical role in helping or hindering church growth than others.

RELATED: Change Your Church’s Mission Statement

Get these 3 teams healthy and you’re well on your way to church growth.

1. The Hospitality Team

Your church’s hospitality team are the first faces that people interact with when they visit your church. It’s critical for the Hospitality Team to understand the vital nature of their role. For a first-time guest or even a regular attender, a bad experience with a rude and unhelpful Hospitality Team member can lead to a decision to not ever come back through the doors of your church.

And it doesn’t take long to decide. According to Will Mancini, leader of church consulting firm Auxano, guests know within 11 minutes of driving up whether they’re coming back to your church or not. He said, in reference to evaluating the guest experience of your church, “It’s hard to overstate the wow factor a church body creates by serving generously through a system of hospitality.”

One thing you can do today to improve your church’s hospitality is schedule a meeting to plan a run-through of what it currently feels like for guests to come to your church. A few questions you can start with: Are there signs or people (or both!) in place to make it easy for guests to identify where to enter, exit and park?

How complicated is it for a guest to find the children’s ministry and check in their child? It may seem obvious to you but try to see it through the eyes of someone who has never been in the building.

Can hospitality team members and the welcome center be clearly identified? Consider having the team wear t-shirts or badges that make them easy to find when a guest has a question.

Is the team prepared to answer questions? Make a list of frequently asked questions and make sure the team is properly trained in answering them. Your church may seem friendly to those inside while not being welcoming to new people coming in. Taking small steps can make a huge difference in making guests feel welcome, and a growing church.

2. The Student/Children’s Ministry Team

Choosing and deciding to regularly attend a church is often a family affair. Parents are likely to weigh the experience of their children with their own experience with the church. In other words, it’s just as important to invest in the health of your student and children’s ministry teams as the sermon content in the main service, the music, etc.

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