Tag:

Sorry

What I’ve Observed When Institutions Try to Apologize and How They Can Do Better

If the institution has the moral courage to give an authentic apology, then this S.C.O.R.E. card might provide a helpful test. It is in no way comprehensive.

How to Make a Faux Apology

We all make mistakes and need to ask forgiveness of those we offend. It’s part of life. Unfortunately, not many of us know how to apologize.

Dear Young Person: I’m Sorry

The ways in which we need to ask forgiveness of today's generation.